I never worry about taking my cars there for inspection because I know they'll be honest and not try to rip me off.
I will say however, that the staff is very friendly and the area is clean
Prior to today's visit I had the car looked at by the same store on 2/04/2017 prepping for inspection. I took my vehicle to the store for an inspection schedule at 9:00. The car did not make it in until 10:00.
It great that the are open on a Sunday for oil changes, but even those take a firm hour.
They dont pay attention to the small details. The velve steam cap that i had to match my car went missing along with the emblem on my hub cap that also match the car. My car also has a horrible wobble when you go over 45mph. Very unhappy with them
If I could give them a zero I would. I am completely disgusted with the level of service we have gotten. We dropped our car off Sunday 12/17/17 and was told the car would be ready by end of business. They call us at 5pm right before closing to tell us what’s wrong with the car. Monday 12/18/17 they call us right before closing to tell us the parts they ordered are after market parts and don’t work on the car so they would need to order from the dealership which will be 2 more days and 40 extra dollars. Here it is 2 days later and have yet to hear from anybody and it’s an hour before closing. I am so furious if it didn’t cost to get my car towed to another place I would. I have spent so much money already and all I am getting is the runaround. HOW LONG DOES IT TAKE TO REPLACE BATTERY CABLES!!!!!!
I'm a former mechanic so I tend to be distrustful and skeptical of other mechanics, but I absolutely trust these guys. The manager is super nice, very honest, and never tried to sell anything other than what the car really needs. He'll also tell you if your repairs are stuff that can wait or need immediate attention, even if that means not making a sale right away.
I had the prior report siting in with car for the tech to review. On today's visit though multiple steering/ suspensions issues were noted, and not able to pass inspection. In 3 months my control arms and front struts did not go from good to failing condition. The steering/suspension section of the form is not complete from today's visit for my review, and prior to today's visit my light switch work fine but it is now a failure of inspection.
Techs were unable to run an OBD emissions control test, however I was still charged for it. I was charged and paid for a sticker today, but did not receive the sticker.
I come here all the time because this is where my mom comes and they used to be great! Key word used to when i got my car back in a resonable time and didn’t have to worry about my car being ripped apart, and not being informed about future work that may have to be done.
Firestone Complete Auto Care is a US Car Repair based in Levittown, New Jersey. Firestone Complete Auto Care is located at 151 Levittown Pkwy, Levittown, PA 19055, USA.
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