Went to the walk-in for a rash that developed from a spider bite - check in girls were nice, there were 2 present (one kind of seemed like she didnt want to be there while the other was super helpful). Was called back pretty much as soon as I filled out my paperwork, thankfully I got the helpful receptionist as my nurse. I wished I remembered her name because she was really exceptional! Didnt wait long at all to see the Doctor - she examined my rash, idenitified the issue and prescirbed my medication. Within an hour I was home taking the medicine :) read through the other reviews and it definitely seems like you have to be lucky enough to get the right people.
Went in Tuesday and told I have a "bad cold" if i don't feel any better in a few days, call back and they will prescribe something. It's now Saturday, and still not feeling better. Called to have someone call in a script. Was told someone will call me on Monday!!. Really? I told receptionist I know someone is there until 5pm, and insisted on having someone call me back and prescribe something. When you've felt sick for over 1 week, already sought medical attention, and they still want you to wait 2 more days for meds? That's a bit ridiculous. Still waiting for them to call
Was told over phone twenty minuete wait, turned out to be over an hour. Also given false information the day before by receptionist. Very incompetent staff and no consideration for a patients personal obligations.
Great staff! Great doctors! Great hours!
I came in and told the woman at reception what was wrong. She was very nice and told me they'd be able to help me. The nurse who helped me first was also very nice. What I had a problem with was the Nurse Practitioner. She was rude, she would cut me off while I was speaking . She would roll her eyes at me. And every time she would talked with a very condescending attitude. She didn't help me with my problem and just told me to make an appointment with my PCP or go to the ER. Waste of time and money and was humiliated by this woman.
On a positive note, everyone I dealt with on Tuesday was very nice. Professional and pleasant. Just not pleased with them expecting someone to wait 2 days for a call back and meds
St Mary Health New Falls Road is a US Doctor based in Levittown, New Jersey. St Mary Health New Falls Road is located at 4595 New Falls Rd, Levittown, PA 19056, USA.
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